All items, unless otherwise specified may be returned, at no extra cost to you, within 14 days of receiving your items. The envelope your collar came in is reusable and you may reseal it for your return.
If you are looking to exchange, the same process applies and we will ship you your new item(s) once we receive your returned ones.
Clearance items are not able to be exchanged or returned.
Please email us at contact@shopblula.com to start your return/exchange.
If for some reason the quality of the products does not hold up to your standards we offer a 45 day guarantee on all dog products. This guarantee is limited so please read here to see if you qualify.
Click here for all return, exchange, and guarantee information and restrictions.